Go to main content

主選單開關
:::

Chihlee iCare Escort Keeps Us Company in Goodwill for Delivering the Warmer Kindness

  1. 里長聯絡會/ 透過里長連結學校及周圍鄰里，推廣「銀髮就醫陪伴服務媒合機制」。
  2. 駐點志工/ 在鄰里安排駐點志工，推廣「致理iCare銀保母」、協助「銀髮就醫陪伴服務」之媒合。
  3. 銀髮交流服務站高年級實習生/ 「高年級實習生」於校內榕園咖啡駐點服務，讓學校師生和鄰里居民交朋友。
  4. 第3期就醫陪伴服務培訓營/ 招募對銀髮就醫陪伴懷抱熱忱之人士成為陪伴員，藉由培訓營提升服務素養與品質。
  5. 第3期就醫陪伴服務培訓營/ 邀請板橋最具規模之亞東紀念醫院醫師、衛教師、社工師，為受訓員講解授課。
  6. 第3期就醫陪伴服務培訓營/ 藉著培訓營，組織陪伴員團隊，讓大家看見彼此，分享與貢獻的喜樂。

“Each of us has the right to serve and be served”


In the late of March, 2018, Taiwan officially turned into “the aged society.”There are as many as 20% of 368 township-level divisions, whose over-65-year-old population attains 20% of the residents nowadays. Hence, these towns could have took a lead early from the others in being the “super-aged society”. (Health Promotion Administration, 2018)

Chihlee University of Technology is located in Banqiao being with 81,092 people who are over 65 years old. As the age increases with that physical and mental functions deteriorate, the multiple chronic diseases are following rapidly, and the ability to handle ordinary life by themselves is not as good as before. That exists the significant demands for medical care and companionship.

We integrate, by Online to Offline,“the university + local government + communities + hospitals and clinics” into "the Omni-channel model of the elder’s companion match service of taking medical treatment procedure by social care in place ”And Linking the resources from nearby communities, volunteers, hospitals and clinics, and the local government around Chihlee University of Technology to create ecologically the four-dimension healthy service which involves in the elderly’s ease, doctors’ devotion, family’s relief, and society’s charity.

“Keep company in goodwill with each other”


Chihlee Univ. goes forward with the nearby official chiefs of communities who could be called the community designers to set up the eldercare stand in their offices or activity centres, and to learn the experience from the practices invoking in community.

Jiang, Yan-Qin, who majors in master course at the graduate institute of business management in service industry and also a volunteer providing services both in the stands and for the elder, said: “I could meet with the residents and the member of the community patrol team, when staying at the elder care stand in community offices or participating in the activities of them. So I can listen to many positive responses from people in different occupation such as police officers, educators, lawyers, and financial professionals. Some residents also said, ‘Although I don’t need this service, your service would be useful when I was getting old’.”

“Banyan Café Wooden House: The Elder’s Interactive Service Station” located on the campus of Chihlee also invites the “The Senior Interns” to be the leading characters in our plan. In the meanwhile, the senior interns, teachers or students of the college, and neighbours from nearby communities are able to make friends and get easily along with each other to have all us into  our whole, local community. 

Grandma Wang, Mei-lian is a resident of Dongqiu Community near the university. She learns to make coffee and bake waffles twice a week in Banyan Café, and interacts with students sometimes. As a result, the differences between the elder and younger generation is understood by her. When the senior interns were mentioned, Grandma Mei-lian often said: “Some elderly people are not willing to go out, because they are afraid of being laughed at. However, I am not and can learn something new to serve people from community. thus, I feel very happy!”

In addition to promoting the employment of the elder, we expect to bring them with more benefits, make the community friendly, and live together happily.

“Initiate our compound interest life”


“Chihlee iCare Escort The Senior Companion Service Training Camp” was held on the eighth of October, and we invited and recruited the enthusiastic students from all colleges and universities across Taiwan, the residents from 126 communities in Banqiao District of New Taipei City, and other people from all walks of life to become volunteers for keeping the elder company. All of the trainees taught by the medical professionals and practical experts, such as the doctors, the social worker, and the health teachers from Far Eastern Memorial Hospital which is the largest in Banqiao for getting the ability and skill with quality of companionship, and those lessons were emphasized on the procedure of taking medical treatment.

Accordingly, the passion makes every volunteer joyful and share their feelings with each other, the most of all, the volunteers organised into a team to provide companionship service.

The accomplished case of Grandma Chen Lan who is from Happiness community shows that the elderly need to go to the hospital for follow-up treatment of foot injuries. Hence, she needs to accompany assistance. However, she couldn’t take advantage of the long-term care service provided by the government. Our service volunteers would assist in borrowing a wheelchair and registering before the hospital. Even when family members have enough trust in this service, there is no need to ask for leave specifically to accompany the elders to the hospital.

Grandma Huang Meiyu and her daughter Lin, Pei-ying were grateful after using the service and said to us: "I couldn't find the way or had a problem, and your volunteer to help me to ask the hospital staff positively." Xiao, Ming-zhu, the volunteer at the time, said with a smile and modestly: "treat each other sincerely as your own parent, and accompany anyone with your heart, you will experience a good interaction.”

“Enriching the kindness with each other”


總體而言，實現銀髮長者就醫的自主性、青銀世代共融的互助性、科技運用提升的共享性、服務媒合機制的永續性等理想境界，讓我們的發心能與社區實踐的風采、理想與熱情的青壯與長輩們水乳交融。

Improving the safety of the elders during the time of taking medical treatment procedures is due to the potential demand which is generated from the social specialisation development. It is important to create the environment where the family member could feel at ease in their careers without worrying or asking for leave to keep their elder parents company. In the beginning, Chihlee iCare Escort inevitably received insufficient trust. Especially the elderly who are accustomed to seeinga doctor on their own, do not apply for the service whose provider is some stranger to accompany them. Even if they use ours for the first time, they are often accompanied by family members. However, the enthusiasm of the volunteers has shortened the distance between us and the people of Banqiao. As Yan-Qin said: "In the community, I am accepted by the friendly and enthusiastic the chief and residents of communities, who also gage much help. Everyone hopes that the iCare Escort can be widely utilised and become an ideal and trustworthy service system to help people who need assistance now and in the future.”

In general, we would keep going to realise the autonomy of the elderly during the time of taking medical treatment procedure, the cooperation of the green and silver generations, the development of sharing technology, and the continuity of the service matching mechanism, in order to make our expectation fit in with the practice of communities, and have the enthusiasm of the younger conform to the elderly’s ideal life.

  1. University characteristic Startup Stage Project

  2. New Taipei City

  3. Chihlee University of Technology

376votes

Further reading

  1. Office webiste

  2. Facebook

  3. Youtube

  4. Youtube

Ｍessage board

0 Comments

Login with

  1. Facebook

  2. Google
確認投票

Measures for Leaving a Message to Enter the Draw for the Live Streaming of the Opening Ceremony

  • Event Period

    From 13:00 to 14:00 on December 12 (Saturday), 2020

  • Event Measures

    Log in to your personal Facebook or Google account to proceed with leaving a message; each account with a successful message of #2020usrexpo left before the end of the live streaming of the opening ceremony will have an opportunity to enter the draw, and each account is restricted to winning the prize once only.

  • List of Winners

    On December 14 (Monday), 2020, the list of winners will be announced on the event official website https://2020usrexpo.org/) Announcement of the list of winners

Event Prize Content

  • 1st Prize

    “Huei Yeh” Power Extreme Massage Gun 1 winner

  • 2nd Prize

    Nestle Dolce Gusto Genio 2 1 winner

  • 3rd Prize

    KINYO Bluetooth 5.0 Wireless Speaker 2 winner

  • 4th Prize

    7-11 Gift Voucher valued at NT$200 27 winner

Announcement of the list of winners

The various prizes are expected to be notified via email and also announced on the event official website on December 14 (Monday), please will the prize winners pay attention to the prize-winning information, and send back the relevant documents according to the notices & explanations; no separate notification will be issued.

Notices

  1. The event period for this event is based on Taiwan time, and the delivery of the rewards is restricted to regions including Taiwan, Penghu, Kinmen, and Matsu.
  2. Please refer to the actual products for the event rewards, the pictures used on the website are for reference only; no request for changing colors, specs, transfers, or cash redemption will be accepted.
  3. Our event organizer will not be liable for the follow-up warranty and maintenance of the winning rewards; once the rewards have been collected, signed, and accepted, no reissuance of the rewards will be available if the rewards have been lost, peculated, discarded, or damaged. Please refer to the actual products for the prize rewards, no return or exchange will be accepted; the prize winner must contact the manufacturer of the rewards if there is any issue regarding malfunctioning, damage, or maintenance.
  4. 1st prize ~ 2nd prize (Winning prizes with a value exceeding NT$1,000 (inclusive): Each prize winner should fill out the “Reward Collection Application and Receipt (will be announced together with the announcement of the list of winners)” within 7 days (including holidays based on the post stamp) starting from the next day with the announcement of the list of winners, and must provide a copy of both sides of the ID card. The copy must be sent to the specified place via registered mail; those passing the deadline will be deemed to give up the prize and rights, and no objections will be accepted from the prize winners.
  5. 3rd Prize ~ 4th Prize (Winning prizes with a value less than NT$1,000 (inclusive): Prize winners should reply to the prize-winning notifying letter via Email within 7 days (including holidays) starting from the next day of the announcement of the list of winners, to confirm the collection of the rewards and to fill out the relevant info for sending the rewards (to confirm the address for sending the gift), and to accelerate the follow-up qualification review. If the prize winners do not complete the relevant info before the deadline, they will be deemed to give up the opportunity to collect the rewards, and no alternative gifts or reissuance of gifts will be available.
  6. When the prize winners have completed filling out the prize-winning info, the organizer will double-check the identification data of the prize winners, the rewards will only be sent out when all data is correct.
  7. All prize-winning qualification needs to be approved by the organizer before it becomes effective, all reviewing standards are based on the organizer as the only reference.
  8. If the prize winner did not fill in the data complete and correct, or cannot be in contact, or did not send back the required data within the announced time of the rewards, the prize winner will then be deemed to voluntarily give up the prize, no separate notification will be announced.
  9. According to the R.O.C Tax Act, if the prize winner is an individual residing in Taiwan, and the prize amount (value) exceeds NT$1,000 (inclusive), then a copy of both sides of the ID card will need to be handed in for taxation, which will be incorporated into individual income for the annual taxation. If the prize winner is not an individual residing in Taiwan, 20% of reward tax must be deducted from the reward first regardless of the prize amount before the prize winner can collect the reward. If the prize winner is not an adult, a household registration transcript must be provided along with a letter of consent from the legal representative. If the prize winner is unwilling to pay the tax first, he/she will be deemed to give up the reward, and no objections will be accepted.
  10. If the prize winner is in violation of the relevant event measures or has other dissents, the organizer is allowed to retrieve the reward and no objections from the prize winner will be accepted. If a judicial dispute is involved, all legal liabilities will be held by the individual. The organizer will not be liable.
  11. If it is confirmed that the participant used a hacker program or other method that evidently violates the fairness of the event in an attempt to influence the event, the organizer is then allowed to disqualify the participant immediately or to cancel the prize-winning qualification. Compensation will be liable if a loss is caused for the organizer due to this.
  12. For reasons that the organizer are not liable for, including a computer, network, telephone, or technique issues resulting in the delay, loss, incorrect, unidentifiable, or damaged data uploaded by the participants, the organizer will not be liable for any legal liability, and no objections from the participants and prize winners will be accepted.
  13. The organizer reserves the rights to review the qualification of the event participants, if the organizer or a third party has reported that the participants are found to use methods that are intentional or evidently violate the fairness of the event, or do not conform to the rules of this event, the organizer will then be allowed to cancel the prize immediately.
  14. The event measures are stated on the event platform, the organizer reserves the right to alter the event details at any time (participating method, gift content and quantity…etc.); the participants must agree completely to follow and obey the alterations of the event without any objection. Please refer to the announcement of the event measures if alternations have been made to the event measures, no separate notification will be available.
  15. Unmentioned matters of this event should be handled according to the relevant rules of the civil law; the organizer reserves the rights to maintain, modify, cease and explain the content, as well as to cancel the prize-winning qualification of any prize winner influencing other prize winners’ rights. Refer to the announcement on the platform for the modification info; no separate notification will be available.
  16. Participants in the event agree to accept the event measures and notices, if, in violation, the organizer will then be allowed to cancel the qualification of the participant or the prize winner, and then request the participant for compensation for the losses caused.
  17. When the event is unable to be conducted due to force majeure causes, the organizer has the rights to cancel, terminate, modify, or cease the event. Participants in the event are deemed to accept the effectiveness of the rules, for unmentioned matters, the organizer reserves the rights to modify, terminate, and alter the event content details without giving out a separate notification.

TOP

Go Project Map!